Other Information

  • Shukran Millionaire – Terms & Conditions

    This promotion is licensed by the Chamber of Commerce.

    Campaign Period
    The campaign will run from 16 February 2026 to 22 March 2026.
    This promotion is exclusively for Shukran Loyalty Program members under Landmark Arabia.
    Register and participate for a chance to win one million Shukrans (Shukran Points).

    Prize Details
    - Five (5) winners will be selected. Each winner will receive 1,000,000 Shukrans.
    - Each prize of one million Shukrans is equivalent to a value of SAR 50,000
    - The prize shukran points will be valid for one year from the credited date.
    - The prize will be awarded in the form of Shukrans.
    - The prize cannot be exchanged for cash or any other alternative.

    Eligibility & Participation
    - Participation is valid within the Kingdom of Saudi Arabia only.
    - Participants must have an active Shukran account linked to a valid and verified mobile number.
    - Employees of Landmark Group and their immediate family members are not eligible to participate.
    - To participate, customers must visit any participating Landmark Group store in KSA.
    - Customers must register through the official campaign QR code available in-store.
    - Customers who shop through Landmark Group official e-commerce platforms may also receive a registration link.
    - To enter the raffle draw, customers must complete the registration through the link, provide the required details, and agree to the Terms & Conditions.
    - No entry will be considered valid unless the registration process is completed successfully and the Terms & Conditions are accepted.
    - Multiple registrations using the same mobile number will not be considered as multiple entries.
    - Winners will be selected randomly by a designated committee, in the presence of an official representative from the relevant government authority.
    - Winners will be announced after Eid, no later than 31 March 2026.
    - Winners will be contacted using the details registered in their Shukran account.
    - Attendance at the draw is not required to win.
    - Prizes will be credited to the winners’ Shukran accounts within seven (7) days of the announcement.
    - Winners will be required to present a valid official identification document for verification.
    - If participant details do not match the official identification, Landmark Arabia (representing the Shukran Program) reserves the right to disqualify the participant and redraw a new winner.
    - If a winner cannot be contacted or does not meet the eligibility requirements, Shukran reserves the right to select an alternative winner based on the proven winners selected by the government.
    - Landmark Group reserves the right to photograph and publish images or videos of winners during prize handover for promotional purposes.
    - In case of violation of any Terms & Conditions or failure to accept the prize within seven (7) days of notification, Shukran reserves the right to select an alternative winner.
    - The final decision on all matters related to this campaign rests with the Shukran Program – Landmark Group, in accordance with the laws and regulations of the Kingdom of Saudi Arabia.

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  • APPNEW20 Voucher Code Terms & Conditions

    - Get an extra 20% off on all products excluding Electronics, Home, Marketplace, and Best Price products.
    - Maximum discount of SAR 75.
    - Voucher is applicable only once per customer.
    - The discount is applicable without any minimum purchase.
    - This voucher code is only valid online at babyshopstores.com and our mobile apps.
    - This voucher cannot be clubbed with any other sale/promotion/offer.
    - Exchanges and refunds shall be as per the Babyshop exchange and return policy.
    - Shukran points are awarded as per the policy.

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  • 15BS Voucher Code Terms & Conditions

    - Get an extra 15% off on all products excluding Electronics, Home, Marketplace, and Best Price products.
    - Maximum discount of SAR 50.
    - Voucher is applicable only once per customer.
    - The discount is applicable without any minimum purchase.
    - This voucher code is only valid online at babyshopstores.com and our mobile apps.
    - This voucher cannot be clubbed with any other sale/promotion/offer.
    - Exchanges and refunds shall be as per the Babyshop exchange and return policy.
    - Shukran points are awarded as per the policy.

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  • Cashback Terms & Conditions
    1. Cashback offer is valid on all products excluding cosmetics, watches, electronics, beauty, and Home Centre products.
    2. Cashback will be credited to Shukran Pay account 14 days after delivery of orders and will be valid for the subsequent 60 days. 
    3. Maximum cashback per user of SAR 75.
    4. Cashback is applicable on minimum purchase SAR 500.
    5. Offer is valid for registered users on babyshopstores.com website and mobile apps.
    6. This offer cannot be clubbed with any other sale/promotion/offer.
    7. Exchange and refund shall be as per the Centrepoint exchange and return policy.
    8. Shukran points are awarded as per Landmark Group policy.

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  • Who is responsible for the warranty of the products purchased through your website/mobile app including partner sourced products?

    We are happy to help, please get in touch with us via our Contact Us page.

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  • Do I need a separate sign-in username and password for each brand site?

    No. Your username, password and account stay the same for all Landmark online brands - Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart and Home Box.

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  • Will I have to pay separate shipping charges for each brand?

    Yes, your shipping charges will change depending on the brand site you’re shopping from. For exact charges, check our shipping page.

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  • Can I still use My Credit to shop any brand?

    Yes. You can redeem your My Credit balance on products from Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart, Home Box or Shoexpress.

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  • What are security tags and why do I have to remove them?

    If you have bought clothing from us, you may notice a soft tag on one of the inner seams. This is the security tag. You'll find it sewn on next to the garment care or washing instructions label.

    You must remove this security tag to prevent it from being reactivated. Take care not to cut too close to the seam and damage the garment.

    Do remember that once you remove the tag, you will not be able to return or exchange the product. Of course, if the item is defective, we'll gladly take it back even without the security tag.

     

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  • Are the prices on your website different from the prices in-store?

    Our online prices are usually the same as our in-store prices. However, we do occasionally run exclusive online or in-store promotions that may result in price differences.

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  • Where can I get information about the Landmark Group?

    You can find out more about the Landmark Group by visiting our corporate website.

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  • Do offers and promotions appear on your website?

    Yes, we regularly run offers and promotions on BabyshopStores.com. Keep checking the site for new offers, or simply sign up for our newsletter and get information about the latest deals delivered to your inbox.

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  • How do I locate the store nearest to me?

    Our store locator will help you find the nearest Babyshop store.

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